DUCOMM

When a Fire District resident calls 9-1-1 for a medical, fire, or law enforcement emergency, the call is answered by Ducomm.  Ducomm is a consolidated 9-1-1 dispatch center that serves the majority of Dupage County communities. Ducomm is funded through local tax dollars budgeted by the Fire District and 9-1-1 surcharge funds. Ducomm is responsible for dispatching Fire District personnel to all emergency incidents.  For more information on Ducomm, click HERE. 

Residents of Dupage County can participate free of charge in a program called Smart 9-1-1.  Smart 9-1-1 is a service that allows residents to voluntarily provide personal safety related information such as health info, pets, disability, and special notes that is seamlessly provided to Ducomm 9-1-1 dispatchers during an emergency call.  If you are interested in participating in this free, secure, and confidential program, please click HERE to find out more information or to register.

Residents are also elible to participated in The Premise Alert Program Act (PAP) which allows residents with household members that have special needs, or disabilities, the ability to provide information that can be given to police and fire personnel during an emergency response. The information is entered into the DU-COMM CAD database. If interested, please complete this FORM and drop it off at Fire Station #6 located at 200 Fremont Street. The form will then be forwarded to Ducomm.  

Are you interested in what happens when you calll 9-1-1? Click on the image to preview the process: